Support Center

Frequently Asked Questions

How do I get started with eVALaunch services?

Getting started is easy! Simply contact us through our contact form or live chat, and we'll schedule a free consultation to discuss your project requirements and provide a customized solution.

What technologies do you use for software development?

We use modern, cutting-edge technologies including React, Next.js, Node.js, Python, TypeScript, AWS, Google Cloud, Docker, Kubernetes, and various databases. Our tech stack is chosen based on your specific project requirements.

How long does a typical project take?

Project timelines vary based on complexity and scope. We can dissect each layer/milestone during the consultation phase.

Do you provide ongoing support and maintenance?

Yes, we offer comprehensive support and maintenance services including bug fixes, updates, security patches, performance optimization, and feature enhancements. Our support packages are tailored to your specific needs.

What is your pricing structure?

Our pricing is project-based and depends on the scope, complexity, and timeline of your project. We offer flexible pricing options including fixed-price projects, hourly rates, and retainer agreements. Contact us for a detailed quote.

Can you work with our existing systems?

Absolutely! We specialize in integrating new solutions with existing systems, APIs, databases, and third-party services. Our team ensures seamless integration while maintaining data integrity and system performance.

How do you ensure data security and privacy?

We implement industry-standard security measures including encryption, secure coding practices, regular security audits, compliance with GDPR and other regulations, secure hosting environments, and employee training on data protection.

What if I need changes after the project is complete?

We understand that requirements can evolve. We offer post-launch support and can implement changes, updates, or new features. Our maintenance packages include regular updates and feature additions.

Still need help?

Our support team is here to help you succeed. Get in touch with us today!